One of the best companies I have dealt with... great to
see such professionalism is still around."
-~ Justin, Melbourne, Australia.
We rely on support from people like you to keep our production
lines going. SUPPORT COMPONENTS response is greatly refreshing
-~ Jason, Perth, Australia.
I strongly recommend Support Components to anyone
that requires integrity, reliability and good quality products
-~ P.T. Melbourne
This policy applies only to Support Components and not to other companies or organisations’ websites to which may be linked to the Support Components web site.
What information we collect
Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.
The second type of information that Support Components collects is personal information. When you provide it to us Support Components will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address. With this information, Support Components can provide a variety of personalised and enhanced services that are not available to anonymous users. We hope that you will find it beneficial to provide individually identifiable information about yourself to us because it will make our products and services more valuable to you.
Sometimes, we may specifically ask for personal information about you when you sign up to use a service or buy a product. Certain information may be required, such as your name, age, internet address or screen name, billing address, type of computer, credit card number, in order to provide that service or product to you. This information may also be used to inform you of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website. We may also ask about your interests, but it is your choice whether to respond.
How much of your personal information that you choose to disclose to Support Components is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you take part in a discussion forum or participate in one of the Support Components promotional offers.
Use of anonymous information
Support Components automatically gathers anonymous information to monitor the use of Support Components web site like the numbers and frequency of visitors to Support Components web site and its areas, very much like television ratings that tell the networks how many people tuned in to a program. We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the site, so we can improve the Support Components web site to assure that it is as appealing as we can make it for as many users as possible. Support Components may publish or provide this aggregate data to other people.
Use of personal information
Support Components will only use the personal information you have chosen to provide us for the purpose for which it was provided. Support Components will not use it for any other purpose without your consent.
There will be occasions where it will be necessary for Support Components to disclose your personal information to third parties. Support Components may be required by law to disclose the information to law enforcement agencies, credit providers, or Support Components may be required to disclose your personal information to third parties to provide a product or service you have requested, for example, if you are entitled to a promotional product from Support Components, then Support Components will need to disclose your personal information to third parties in order to deliver your promotional item. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside Support Components unless you have authorised us to do so.
No sale of personal information
Under no circumstances will Support Components sell or receive payment for licensing or disclosing your personal information.
Interacting with Support Components
Note that whenever you post personal information in publicly accessible places, such as chat rooms or message boards, this information becomes available to anyone with access to the internet. This information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Therefore, we recommend that you refrain from posting any information that you do not want seen in these public areas.
Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any personal information. Be responsible whenever you are online.
Access and correction: personal data
If Support Components holds your personal information then Support Components will where possible provide you with access to the information. Support Components will take reasonable steps to correct the information so that it is accurate, complete and up to date.
Support Components operates secure data networks that are designed to protect your privacy and security.
To opt-out of receiving certain Support Components marketing materials, please send an email request to be removed. Please note that Support Components will still need to send you essential information about your account or changes to our services.
Complaints about privacy
If you have any complaints or comments relating to online privacy issues on our websites, please notify Support Components. While Support Components accepts no liability for any material or links posted to the service, we will investigate all complaints.