FAQ

 

Answer:
Step 1:  Ask us for a quote by:

  • using our Request Quote form
  • emailing sales (@) supportcomponents.com,
  • calling our Sales Department + 61 3 9844 0922

to confirm availability and pricing before you place an order.

Step 2:

Once you’ve received your quote from Support Components, email your purchase order to sales (@) supportcomponents.com or fax to + 61 3 9844 0933

We will confirm receipt of your purchase order.

Answer: We accept payment by Cash, Cheque, Bank Transfer, and the following Credit Cards: Visa and MasterCard.   Credit terms are available to qualified customers after they have placed two prepaid orders.

Our standard shipping cost for domestic delivery within Australia is A$17.50 for goods weighing less than 5kg.  The charge for heavier items is based on weight and dimensions so we quote on these individually.

 

Overseas orders are usually charged to your own freight forwarder’s account or we can arrange a freighting quote for you.

Support Components has a minimum order value of A$200.00

If a part is not in stock or available in our inventory, we use our exclusive pre-screened worldwide network to locate the shortest possible lead time available.

Support Components is in the business of supplying electronic components – those that are easily available, hard to find, with a long lead time or obsolete.  Trust us to find your electronic parts and deliver on time.